Many people unaware event organisers are obliged to compensate in cases such as a national lockdown
Concert and festival ticket buyers have been warned to check the small print before buying insurance to cover cancellations, after a survey found many do not know what cover they are paying for.
Research by Which? found ticket buyers were now more likely to pay for insurance than before the Covid-19 pandemic, but that many did not know what was covered, or that event organisers were in some cases obliged to compensate them as a matter of course.
