Watchdog pays out £742,132 in refunds amid concerns about online learning during Covid-19

Students in England and Wales made record numbers of complaints against their universities last year after disruption to teaching caused by the Covid-19 pandemic and lecturers on strike resulted in widespread frustration with courses.

Students were particularly concerned that online learning was of lower quality than in-person lectures and seminars, according to the annual report from the Office of the Independent Adjudicator (OIA), which acts as the final arbiter for student complaints and determines whether tuition fees should be refunded.

Continue reading…

Leave a Reply

Your email address will not be published. Required fields are marked *

You May Also Like

Nurses to strike again as ministers prepare to introduce ‘spiteful’ bill

Industrial action also set to escalate in other sectors while government gears…

Japanese billionaire looking for people who ‘push the envelope’ for moon flight

Yusaku Maezawa, an online fashion tycoon, needs to fill eight spare seats…

James Cleverly rejects claim he will stand down at next election

Foreign secretary describes newspaper report of frustration with Tory party rows with…

Lady Hallett to chair spring public inquiry into Covid pandemic

Boris Johnson highlights crossbench peer’s experience with ‘high-profile and complex inquiries’ as…