Airport warns of bottleneck for UK economic recovery as Border Force ‘struggles’ to process passengers

Heathrow has urged the government to “get a grip” of immigration and customs control and simplify the measures needed for international arrivals in order to restart mass travel from 17 May, after reporting another quarter of huge losses.

Despite a 90% drop in passengers in the first three months of 2021 to just 1.4 million people, the airport’s chief executive John Holland-Kaye said there was huge pent-up demand for travel but a “prime concern” was how arrivals would be processed at the airport.

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