VIRGIN Media has crashed across the UK for a SECOND day – leaving thousands of Brits working from home unable to get online or make calls.
According to outage tracking site downdetector.co.uk, 40 per cent of reported issues are with cabled internet.
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However, Virgin’s mobile network is also reportedly affected.
The cause of the issue isn’t yet known. However, problems were reported at midday – and by 12.40pm, 1,700 people had complained.
People in London are currently worst-affected.
One user said: “Can’t make or receive calls, sporadically can or can’t send text messages.
“I can send iMessages if I’m on wifi. When I switch off wifi, there’s no 3 or 4G.
“Had the same yesterday and started to go through with them on their chat system how to resolve but it was all based around my phone – switch off and on, remove SIM and wipe it, etc.
“It hasn’t improved anything.”
Another blasted: “All five Virgin mobiles down.
“Can’t send text or iMessages. I don’t know why I stay loyal to Virgin.”
It comes after similar issues yesterday, when TV and mobile phone use dropped for customers.
Of those who reported issues at the time, 48 per cent struggled with mobile internet, 42 per cent with mobile phones and 9 per cent reported TV problems.
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Virgin Media is one of the most popular broadband providers in the UK.
Unlike many others, it has its own infrastructure and does not use the Openreach network.
The company hasn’t yet commented on the issues.
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