A routine update to WhatsApp’s privacy policy resulted in a public relations fiasco earlier this month, when viral posts questioning the changes prompted users to try out alternative apps. Kate O’Flaherty breaks down what’s next for WhatsApp
With a user base of 2 billion people, WhatsApp’s dominance has long seemed indisputable. But in recent weeks, millions have suddenly flocked to competitors such as Signal and Telegram.
It all began with an ill-phrased notification to WhatsApp users, informing them of modifications to the app’s privacy policy. Freelance journalist Kate O’Flaherty tells Anushka Asthana why alternative messaging platforms suddenly seem so attractive to users, and how WhatsApp has reacted.
