Artificial-intelligence developers are helping hospitals and medical providers manage jammed phone lines, as Americans race to secure a place in line for Covid-19 vaccinations—or get a test or screening as they wait.

Hyro Inc., a company that makes plug-and-play conversational artificial-intelligence software, has developed an AI-powered virtual assistant designed to lessen the load of incoming calls for vaccination information and scheduling queries handled by call-center staff.

Dubbed…

This post first appeared on wsj.com

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