Union hails ‘landmark’ deal that offers pay rise while allowing business to undergo transformation

Royal Mail has ended a two-year dispute with workers in a settlement that gives staff an above-inflation pay rise and enables the company to transition to a parcels-led business to cash in on the online shopping boom.

The Communications Workers Union (CWU) hailed the “landmark” deal, which it said was an “excellent agreement” for postal workers which offered job security, a reduction in work hours and a pay rise.

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