Customers hit with ‘problem loading your items’ message
Thousands of eBay users have been reporting issues with the website and app this morning.
Taking to X, customers have expressed difficulty with accessing their listed items.
One customer said they were greeted with a error message on the site.
Outage heatmap
This heat map shows where user-submitted problem reports are concentrated over the past 24 hours.
It is common for some problems to be reported throughout the day.
Downdetector only reports an incident when the number of problem reports is significantly higher than the typical volume for that time of day.
What issues are users facing?
According to DownDetector, just under 50% of the reports are in relation to the app.
The other 49% of issues relate to the website.
