BT customers take to social media to complain
Many BT customers have taken to X to complain about the service.
One user asked: “Does anyone know if @bt_uk email is broken? I can’t seem to log on to the webpage. Seems ok on my phone though.”
A second said: “@bt_uk why isn’t email accessible?”
Outage heatmap
Below is a heat outage map of the UK provided by Downdetector which shows where users are experiencing the most issues.
What issues are customers facing?
According to DownDetector, BT customers are facing issues with their internet.
Over 50% of issues reported are now in relation to to their email services.
Major outage hits BT
BT customers have been left furious this evening after a major outage hit the internet provider.
Over 1,500 users have reported issues on DownDetector.
