ALDI shoppers are only just realising it’s made a major change to a key service and they’re not happy.
Fans of the discount chain have taken to social media to ask why their local store no longer offers click and collect.
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It comes after the chain axed the service from 12 shops earlier this month.
Aldi said it made the change due to “low demand from shoppers” in these stores.
Despite, the supermarket contacting affected shoppers about the change it seems many were still unaware.
Posting on Facebook one woman said: “How come click/collect has been stopped in our Rustington store near Worthing please?
“Our nearest one now is 20 miles away when it was only under four miles.”
While another said: “So Aldi have stopped doing their click and collect which we used every week.
“My husband has emailed them and it seems that the only one available to us is 40 minutes away!”
And a third posted: “I have just gone online to do an online order for Aldi and it’s telling me that my local isn’t doing click and collect anymore.
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“Wondering if this is a temporary thing or permanent?”
A fourth wrote in block capitals: “Every Aldi does click and collect except the one two minutes from my house!!”
The posts were met with dozens of comments from shoppers querying the change, while some informed them that it had been announced previously.
The number of stores axing the click and collect service appears to have increased by at least four since The Sun first reported it, with several shoppers posting that their local no longer offers it.
However, Aldi is yet to confirm when te change came into effect.
The stores no longer offering click and collect are as follows:
- Aylesbury – Rimmington Way
- Brighton – Lewes Road
- Burton on Trent – Horninglow Street
- Coventry – Shultern Lane
- Crawley – Betts Way
- Chelmsford – Clock Tower RP Westway
- Gillingham – Ambley Road
- Kidbrooke – Kidbrooke Park Road
- Kidderminster – Silverwoods Way
- Maidstone – Langley Park Centre
- Oldbury – Wolverhampton Road
- Reading – London Road
- Rustington – Manor Retail Park
- Banbury – Ruscots Avenue
- Braunstone – Meridian Way
- Oxford – Botley Road
Aldi currently has around 200 stores offering the click and collect service.
You can find your nearest branch by using Aldi’s store locator tool and a pickup slot costs £4.99.
Once you’ve chosen when you’d like your pickup to be, simply do your online shopping and show up when the time is right.
In December Giles Hurley, Aldi’s chief executive, had told The Sun to “watch this space” on plans to roll out click and collect further.
The rollback comes after Aldi ended its relationship with Deliveroo, which it used to get food to doorsteps within 30 minutes in some areas.
Aldi said at the time that home deliveries were never part of the company’s long-term business model, adding it was prioritising its click and collect service instead.
How can I save money on my Aldi shop?
If you’re an Aldi regular, you’ll want to employ a few money-saving tips to slash your bill.
Of course, the discount grocer is famous for its middle aisle, where shoppers can pick up everything from garden furniture and gym equipment to kitchen appliances and clothes.
To get the best bargains, you need to know when the Specialbuy items will be on sale.
You can find new stock in Aldi’s middle aisle on Thursdays and Sundays, so you’ll get your pick of the products if you head to the store then.
But every two weeks, Aldi also picks six of its favourites to offer shoppers fruit and veg at low prices.
The prices don’t change over the two weeks that the offer is live so really you can cash in at any time – though what’s on offer will change every fortnight.
But if you want to be sure to get the best of the bunch, then heading to the store at the start of the week to pick the freshest items won’t hurt.
Yellow stickers are the key to a successful shop for most customers, and Aldi has its own version of labelled bargains too.
Aldi shoppers should look out for red stickers on products instead.
Workers usually put them on to show something is reduced, either because the packaging is damaged or it’s about to go out of date.
You can often save up to 75% off products marked up in this way in Aldi, so it’s worth keeping an eye out in the store.
And remember, it’s always worth writing a list before heading out to your nearest branch.
Do you have a money problem that needs sorting? Get in touch by emailing [email protected].
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