Office of Rail and Road to ‘scrutinise the market’ after customers complain of prices far higher than on high street
The price of railway station food and drink is to be investigated by the rail regulator amid reports that passengers are being charged much more than on the high street.
The Office of Rail and Road (ORR) said its intended to “scrutinise the market, its structure and dynamic, and examine if it is working well” after customers had complained that prices for food and beverages sold at stations were often far higher than their high-street counterparts and that they were not satisfied with service in some cases.
