Home delivery is now a boom industry, but many who have joined it worry about how precarious their new roles are

For as long as Anna-Jane Casey can remember she has spent the run-up to Christmas on the stage in the West End. But this year Casey is joining a growing army of workers from Covid-blighted industries to deliver an unprecedented volume of parcels across the UK.

“It’s gone bonkers. Last week both myself and my husband were doing 180 to 200 parcels a day,” she said. “People are so lovely when they get their things but I want to scream in their faces ‘stop ordering stuff’!”

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