A worldwide hit the music streaming app Spotify, leaving millions of users unable to listen to their favorite tunes.
DownDetector, a website that monitors online outages, reported issues around 7:57am ET.
Both the app and website are experiencing issues, with users citing problems with podcasts and artist pages that show ‘no internet connection.’
Spotify acknowledged the outage shortly after it surfaced and announced ‘everything’s looking much better’ around 9:30am ET.
A worldwide hit the music streaming app Spotify, leaving tens of thousands of users unable to listen to their favorite tunes
One user who reported the issue to DownDetector said: ‘I’m about to use my free 6 month Apple Music subscription.’
Some people shared a black screen that appeared when they opened the app.
What is causing the outage and how long it will last are unknown.
Spotify has acknowledged the issue on its Twitter status account.
‘Something’s not quite right, and we’re looking into it. Thanks for your reports,’ it tweeted.
Spotify has 498 million monthly active listeners as of this year, but how many are experienced issues is not clear – it could be everyone.
DownDetector’s outage map showed that major US cities like Boston, New York and Atlanta cannot use the service.
While problems also plagued users in China, the UK, parts of South America and Europe.
Reports focused mainly on issues with the app, accounting for 64 percent of the reports.
Users are also experienced problems with the website (21 percent) and audio streaming (16 percent).
The US is among several nations impacted by the outage and many Americans are on their way to work, which means no music during their commute
The US is among several nations impacted by the outage and many Americans were on their way to work, which means no music during their commute
Spotify acknowledged the issue on its Twitter status account
Users took to Twitter to vent their displeasure, one saying: ‘Spotify down is my mental health a joke to you?’
Another tweeted: ‘Spotify being down might be the biggest inconvenience imaginable.’
