One university says failure to offer ‘full campus experience’ could lead to students seeking tuition fee refunds

Universities have come under fire for pressuring staff to work on campus to create a “vibrant” atmosphere, with one saying it was important students were deterred from seeking tuition fee refunds.

Employees working in administrative roles at both Staffordshire and Birmingham universities told the Guardian that they had been threatened with disciplinary action if they did not come on to campus.

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