Exclusive: members say they are ill-equipped and lack guidance on rescuing people crossing on small boats

Lifeboat crews dealing with small boats crossing the Channel say they lack equipment, guidance, qualified staff and support in coping with the trauma involved as they accuse managers of complacency over the crisis.

One member suggested crews needed bigger life rafts, more personnel, increased training for mass casualty events, and better onboard welfare facilities for rescued people.

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