Legislation will require government communications to be clear and concise, but opposition says monitoring will add more bureaucracy
Internal pain points, change-adaptability, enhanced performance capability and the overlaying of certain planning provisions: these are the bewildering, often-enraging spectres of government gobbledegook that haunt official documents.
Now, the New Zealand government is attempting to drawing a thick red line through the worst offenders, with a new law demanding bureaucrats use simple, comprehensible language to communicate with the public.
Over the year we tested the innovation readiness and change-adaptability of the organisation, made significant changes to our prioritisation and investment approaches, moved to activity based working and seen teams across Stats respond by making time to focus on tackling customer and internal pain points.”
We tested how ready our organisation was to innovate and make changes. We also changed our approach to setting priorities and to investing, and moved to a flexible working style for our staff. In response, staff focused on solving their own, and customers’, irritations.”
Where it has been identified and is possible to update this it has been undertaken ensuring future band allocation is correct.”
Where possible, we’ve identified and updated affected sub-models to make sure they’re assigned the correct levy band going forward.
