CYBER experts are warning about a new scam that could let a criminal steal from you while you watch
Hackers are partaking in a new financial scheme where they pose as investment advisers to lure victims.
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These threat actors utilize a screen sharing tactic via remote access software to gain their victim’s bank login credentials.
Remote access software is a tool most often used by IT support to troubleshoot problems without physically being in the room.
Typically, remote access gives users full control over apps, files, emails, documents, and history.
Though in some instances, fraudsters have also been getting victims to expand permission via programs like LogMeIn, TeamViewer, or GoToAssist, which can give them access to online bank accounts.
What’s more, using this method hackers have also been able to install their own malware which could give them full access to a device at any time.
In the UK, there have already been 2,100 cases reported to the Financial Conduct Authority (FCA) since July 2020, the BBC reported.
And in the period between January 2021 and now, thefts of this nature in the UK have accumulated to more than $30 million.
“Remote access scams prey on peoples’ fear, greed, or lack of technological understanding to impair their judgment, making them more likely to commit the grave error of giving a scammer access to their device,” the Mississippi Federal Credit Union (MSFCU) said in a report.
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How to protect yourself
First, you should never share any personal information with someone you don’t know or anyone asking for money.
“Tech support specialists from companies and government departments never cold call people, so if you receive a call purporting to be from some kind of computer tech support, it is almost definitely a scam,” the MSFCU said.
You should also keep in mind that authentic customer service providers will never ask you to download any unknown apps or share codes.
Furthermore, if you find a fishy or unknown app on your phone or computer, delete it immediately.
What to do if you’re a victim
“If you have shared your screen with a scammer, try to take back control of your device by using the disconnect button, enabling you to end the session,” Rocio Concha, director of policy and advocacy at consumer watchdog Which?, said.
“As a precaution, you can turn off wi-fi at the router or unplug the network cable to fully disconnect from any external connection.”
However, if you’re past that point and find your funds stolen, you can contact your bank and file a report.
You should also file a complaint with the FTC, experts said.
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