In response to Sophie Elmhirst’s long read, Steve Townsley and Mike Abbott recall their days with BT, and Tony Vinicombe, Mark Newbury and Peter Avery extol the virtues of Giles Gilbert Scott’s kiosks

I greatly enjoyed Sophie Elmhirst’s article on the last of the UK’s phone boxes (The long read, 28 April). In the late 1980s, I worked for British Telecom in east London and when a new boss of “public call offices” (as phone boxes were officially called) was appointed, I was asked to take him on a tour of some of his new property. I took him to the site of one that I knew was frequently vandalised. All that remained were a few metal stubs poking out of the ground. It at least gave the new guy a feel for the scale of his job. From what I remember, he didn’t last long.
Steve Townsley
Bridgend

• Your article was a joyous trip down memory lane. In the mid-1980s, I was the press officer for the international division of British Telecom. Due to a lack of interest from the corporate centre, I found myself managing the 30 or so BT district press officers dotted around the UK on matters of red phone boxes. As part of that, in tandem with my BT colleague Dave Wenlock, I toured schools, Dave suitably dressed in his “Mr Payphone” costume, imparting to young children the importance to the community of a working, reliable payphone network, key in those pre-mobile phone days. Wonderful memories.
Mike Abbott
Chiswick, London

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