Travellers told to apply as soon as possible as MPs accuse agency of running ‘absolute shambles’

A couple this week told how they face having to cancel their wedding because of continued delays at the Passport Office.

Lucia Thompson and her partner, both British nationals who live in Australia, have been told they must allow 13 weeks for their newborn baby’s British passport to arrive. They are due to marry in the UK next month; the ceremony was twice postponed because of Covid.

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